How To Clean Polyscience Smoking Gun
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How To Clean Polyscience Smoking Gun
Source: https://polyscience.wordpress.com/contact-us/
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I'm wondering of you have a suggested method to clean the smoking gun.
I have had mine for about 6-7 months and the fan is now quite sticky with smoke residue.
if i warm the chamber up it will eventually dislodge, but id like to clean it properly.
do you have a suggested method? or should I disassemble it and can i separate the fan from the motor to soak?
Thank you
I had an emploee over tighten and the fastener broke. How can I find a replacement?
Hello Dwayne,
Thank you for your comment. The best way to go about getting a replacement is to contact our sales team.
If this is regarding a culinary product, please contact "culinary@polyscience.com."
If this is a laboratory product, please contact "sales@polyscience.com."
Regards,
PolyScience
Do you know how we can order more Poly therm low temp fluid (cat# 004-3000060)?
thanks
Hi Paul – Thank you for reaching out to us regarding our polycool MIX -25. We will reach out to you via email with instructions on how to order more.
Can u give me contact details of your service provider in New Delhi, India. Our existing chiller system has some problem in cooling and need to be repair.
Ashwani,
Thank you for reaching out to us. Please fill out the form here: http://www.polyscience.com/en/contact.php
One of our Customer Service Representatives will reach out to you to help you coordinate the repair.
Thank you,
PolyScience
Hello Polyscience
i filled the contact.php page at your website two time during last week for some quotation, but no one is responding from your side.
can you provide direct contact email or provide the asked quotation asap.
awaiting your response
Hello Parveen,
Thank you for reaching out to us. I have forwarded your information to my colleague, who should be reaching out to you shortly.
If there's anything else we can help with, please let us know.
Regards,
PolyScience
Thanks
i got an email from your local distributor.
Regards
Parveen
My 9106 refrigerated circulating bath works fine in the cooling mode. It stops operating when it switches into the heating mode. The error message is FLt03. The problem does not go away even after adjusting the OTP setting. Would someone please share your experience and tell me what to do to correct the error?
I have operated the unit with the heater power disconnected. After cooling the water to the set temperature, e.g. 15C, the controller can still switch to the heating mode. But the same error stops the 9106 from operating in the heating mode and displays FLt03, which according to the manual means the high temperature limit was exceeded. The limit was at the factory default of 152 C.
Hello Gary – Thank you for your inquiry. One of our Sales Reps will be in contact with you shortly.
Regards,
PolyScience
i would like to know how to set temperature on my portable chiller model 2960021-00 (year 2003)
as it is in local lock out mode and i am unable to remove it
picture of the chiller
dear sir
my poly science smoking gun wire mesh has been choked with plastic residue with wood chips.
Now no smoke is generated due ti the mesh choking up.Kibdly help me how to fix this issue or repair it.
Regards
Neha Singh
0091 9826035450
Dear Neha,
Thank you for contacting us. Please contact PolyScience Culinary (a division of Breville USA) for assistance. Their website is polyscienceculinary.com.
Regards,
PolyScience
Hello.
I have a Plyscience smoking gun, it is working very good but sometimes when i turn it on it does not go on right away but after few click on the switch.
Looks like it is stucked with something, is there a way to open it and check.
Dear Antonio,
Thank you for contacting us. Please contact PolyScience Culinary (a division of Breville USA) for assistance. Their website is polyscienceculinary.com.
Regards,
PolyScience
Hello,
I am from Indonesian i bought polyscience smoking gun last month.
After i used 4-5 times
Its nor working anymore
Is there anything that i can do while there is no Polyscience distributor in Indonesia?
Please help me
Dear Amie,
Thank you for contacting us. Please contact PolyScience Culinary (a division of Breville USA) for assistance. Their website is polyscienceculinary.com.
Regards,
PolyScience
How long do I need to wait for an answer?
Hello Rick – I am sorry for the delay and to hear that you are having problems with your smoking gun. Unfortunately, back in 2014, Breville acquired exclusive distribution rights for our culinary products. Therefore, PolyScience Culinary, a div of Breville USA is responsible for all support. They can be contacted at https://polyscienceculinary.com/pages/contact-us
Regards,
PolyScience
Hi,
My smoking gun polyscience stopped working.
I took out the small screw at the bottom of the chamber with an Allen 1.5mm
However I am still unable to open it.
Is there any other screws I am supposed to take out?
I am in Cambodia and have no idea how to get it serviced
Thanks for your help.
Hi,
I have an early model smoking which stopped working a while ago. I suspect it's the fan? Is there a way to fix/replace this? Seems a shame to throw it away if it can be fixed.
Thanks
Hello,
As of 2014 Polyscience Laboratory & Industrial is no longer affiliated with PolyScience Culinary. Please reference the contact details below to proceed with your inquiry. Thank you.
From Breville | PolyScience –
Thank you for reaching out to us. PolyScience Culinary is now a division of Breville Pty. Ltd. We apologize for any confusion in trying to communicate with us and any delay that it may have caused. Moving forward, we want to ensure that you have the correct website and contact information in order to contact us, learn more about our products, and get support for your appliance.
• You may visit us on the web at http://www.PolyScienceCulinary.com, or if you are contacting us from Europe, at http://www.SagePolyScience.com.
• Email us (recommended) – If you require support for an appliance or would like to work with one of our team members directly, please utilize our CONTACT FORM. This will ensure that your case enters our support queue and is tasked to a member of our consumer care team. The first available team member will be happy to assist you.
• Speak with us – You may reach us by phone at +1 (844) 765-9724. Please understand that we receive a high volume of calls per day and the phone queue may occasionally be lengthy. All callers will be prompted with the opportunity to leave an automatic call back number if desired or continue to hold the line. Please understand that call backs are not automatic and call backs are placed in their own queue.
We aim to respond to both emails and phone inquiries within 24 business hours. Following the weekend and during peak seasons, our response time may become extended. We greatly appreciate your patience and understanding. Our hours of operation at 8 am to 4:30 pm PST Monday through Friday.
My smoking gun has never blown smoke please help me
Hello,
As of 2014 Polyscience Laboratory & Industrial is no longer affiliated with PolyScience Culinary. Please reference the contact details below to proceed with your inquiry. Thank you.
From Breville | PolyScience –
Thank you for reaching out to us. PolyScience Culinary is now a division of Breville Pty. Ltd. We apologize for any confusion in trying to communicate with us and any delay that it may have caused. Moving forward, we want to ensure that you have the correct website and contact information in order to contact us, learn more about our products, and get support for your appliance.
• You may visit us on the web at http://www.PolyScienceCulinary.com, or if you are contacting us from Europe, at http://www.SagePolyScience.com.
• Email us (recommended) – If you require support for an appliance or would like to work with one of our team members directly, please utilize our CONTACT FORM. This will ensure that your case enters our support queue and is tasked to a member of our consumer care team. The first available team member will be happy to assist you.
• Speak with us – You may reach us by phone at +1 (844) 765-9724. Please understand that we receive a high volume of calls per day and the phone queue may occasionally be lengthy. All callers will be prompted with the opportunity to leave an automatic call back number if desired or continue to hold the line. Please understand that call backs are not automatic and call backs are placed in their own queue.
We aim to respond to both emails and phone inquiries within 24 business hours. Following the weekend and during peak seasons, our response time may become extended. We greatly appreciate your patience and understanding. Our hours of operation at 8 am to 4:30 pm PST Monday through Friday.